Contact us
Do you need help? You're in the right place!
We have created this section to provide you with all the assistance you need.
Address
Bata Shoe Kenya PLC
Thomas Bata Avenue,
Limuru Road, Limuru
Phone
0726 668 941
Head Office Open (Monday to Friday from
08.00 AM to 5.35 PM)
Stores Open (Monday to Sunday different opening hours)
Escalation Matrix
Got a query or request? Email us at ke.customer.service@bata.com
Please wait for 3 days before using below matrix.
If your query is unresolved for 10 days, please share your reference and feedback with Head of Customer Service at ke.eshop@bata.com
If you want, you can also write us directly here.